Because of the high amount of packages the couriers are experiencing delays in some deliveries. We apologize for the inconvenience.

Money-back Guarantee

We are convinced that you will be satisfied with our services and your order at MyTrendyLady! Therefore, we offer you a money-back guarantee: You can return all products purchased in the online shop for 30 days without giving any reason and we will refund you the purchase price. This also applies to products that may be excluded from the statutory right of withdrawal.

To claim the money-back guarantee, please contact us.

 

Conditions for the money back guarantee: The money-back guarantee is valid 30 days after the expiration of the revocation period for private persons. Commercial customers are excluded from the money-back guarantee. In order to claim the money-back guarantee, the returned goods must be returned to MyTrendyLady unused and in their original packaging. Your purchase price will be refunded to you after receipt and inspection of the returned goods within two weeks using the same payment method that you have used for the purchase.

The money back guarantee does not restrict your rights under the statutory right of withdrawal in any way.